An issue can occur with the format of transcripts in an environment that uses Lync 2013 clients with a Lync 2010 server. The issue arises if one Lync client uses RTF format and another uses HTML format in the same conversation. In the extracted transcript the conversation is contained partly in the message body and partly in one or more attachments, instead of appearing all in the body.
If this issue occurs none of the conversation is lost, so that it all remains available for eDiscovery purposes.
Searching...
